Support

Frequently Asked Questions

The questions here are the ones that come up week after week. If yours is not among them, email sales@pertuttistyle.shop.

Why non-surge power strips?

Most cruise lines do not allow surge-protected strips on board and remove them at the gangway. Every strip listed here is the non-surge type, which is what the lines permit.

Do magnetic organisers really hold?

Stateroom walls and ceilings are steel on most ships, which is what the magnetic hooks and organisers are designed for. They are not intended for a hotel room with plasterboard walls.

What are the delivery options?

Shipping costs $4.49 on any order, and nothing above $32. Add 1 business day for packing in New York and 2–5 business days for delivery.

What is the returns window?

The return period is 30 days from the delivery date. Contact sales@pertuttistyle.shop first, return the item unused, and the refund lands 3–5 business days after we check it.

Which payment methods are accepted?

We accept Cash on Delivery. What appears at checkout is the full set of options available on this store.

Still stuck?

Email sales@pertuttistyle.shop or call +1 (212) 675-0113. We are open Monday–Saturday 11:00 AM–7:00 PM · Sunday 12:00 PM–6:00 PM (ET).